Toptime, s.r.o. will service every watch sold through our website for a period of THREE YEARS after purchase. You will get TWO years warranty direct from the manufacturer and your watch will be serviced in the official authorized service center of the brand and THIRD YEAR of warranty is providing by us and our service center! After any warranty through www.toptime.eu expires, you are welcomed to forward your timepiece in for repairs (only if the watch was initially purchased from us) at cost, meaning you will pay exactly what we do. In that case, customer is responsible for all shipping charges.
Watches that have symptoms of abnormally gaining time, losing time, or not keeping proper time will be serviced under our warranty program. If you believe that your watch isn’t working properly, please write us details about a problem to our email.
Our warranty does not cover “external damage” to the product. Toptime, s.r.o. does not service watches with any damages resulting from wear to the watch case, crystal/glass, watch bracelet, watch bezel, straps, screws, crown/stem, finishes, clasps/buckles, or any other physical damage to the watch.
Damage that occurs due to having the watch serviced by a third party null and voids the warranty from Toptime, s.r.o.. This limited warranty does not cover any damage if there is evidence of excessive wear and tear, or if used under conditions which exceed the watch manufacturers water resistance guidelines. Consequential and incidental damages are not recoverable under this warranty or any implied warranties. Toptime’s warranty doesn’t cover watch batteries.
Extended warranty does not apply to other products like watchwinders, watch boxes, leather straps, etc..